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BROOKSTONE WINDOWS & DOORS
No fine print. No exclusions. Just true lifetime coverage.
At Brookstone Windows & Doors, we believe a warranty should mean exactly what it says. It shouldn’t come with a long list of exclusions, limitations, or fine print. That’s why every window and door we install is backed by our True Lifetime Warranty on both parts and labour, with no exclusions, no depreciation in value, no fine print, and no tricks. Your coverage lasts for as long as you own your home and can be transferred to a new owner within the first five years after installation if you decide to sell.
Not every “lifetime warranty” means the same thing. Before comparing your options, ask:
With Brookstone, the answer is straightforward. Below, we’ll explain exactly what’s covered, how long your coverage lasts, and what happens if you sell your home.
Your Brookstone warranty covers:
Brookstone’s True Lifetime Warranty covers both parts and labour, with no exclusions, across the windows and doors we install.
Many warranties in this industry only cover the product, with limitations or exclusions on the installation itself. That’s an important distinction to understand when you’re comparing quotes: a warranty that doesn’t cover labour can leave you responsible for the cost of correcting an installation issue, even if the product itself is fine.
Because Brookstone manages your project from consultation and measurements through installation and after-service support, you have one company accountable for the work. Our in-house team stays involved throughout the process, so you know who to turn to if you need help after installation.
Not every warranty lasts for the same amount of time or provides the same level of coverage throughout its term. Some warranties end after a fixed period, such as 25 years. Others may be prorated, meaning the coverage decreases over time.
Brookstone’s True Lifetime Warranty lasts for as long as you own your home, and the coverage does not depreciate in value over time.
| Feature | Fixed-Term Warranty (e.g., 25 Years) | Brookstone's True Lifetime Warranty |
|---|---|---|
| Coverage length |
−
Limited
Ends at the stated term
|
✓
Lifetime
Lasts for as long as you own your home
|
| Product and labour |
−
Varies
May be included
|
✓
Included
Products and labour are covered
|
| Transferable to a new owner |
−
Varies
Depends on the company
|
✓
Yes
Transferable within the first five years, with written notice
|
| Coverage over time |
−
May decrease
Some warranties are prorated
|
✓
Does not depreciate
Coverage does not reduce in value over time
|
| Fine print |
−
Varies
May include exclusions or conditions
|
✓
No fine print
Straightforward coverage you can count on
|
The length of the term matters because a window replacement is meant to be a long-term investment. If your warranty runs out on a fixed schedule, any issue that shows up after that date becomes your cost to cover. Ours doesn’t have that expiry date.
It can mean different things for different companies. At Brookstone, it means for as long as you own your home, not a fixed number of years. If you sell within the first five years, the warranty transfers to the new owner with written notice.
Yes. Brookstone’s True Lifetime Warranty covers both parts and labour for as long as you own your home.
The product, the installation, hardware, catches, fasteners, and the performance of the seal in your insulated glass unit.
We built our warranty around having none. No exclusions, no depreciation in value, no fine print, no tricks. If you have a specific situation you’re unsure about, contact us and we’ll walk you through it directly.
Brookstone’s True Lifetime Warranty lasts for as long as you own your home.
The warranty is transferable to the new owner within the first five years of the original installation date, with written notice to Brookstone.
Our team is here to make planning your window or door replacement as straightforward as possible. If you’re ready to discuss your project, we’ll walk you through your options, answer your questions, and help you understand the next steps with no pressure. That’s part of what being Customer Obsessed means to us.
