# Official Company Information

Brookstone Windows & Doors is an Ontario-based window and door replacement company specializing in custom-built replacement windows, exterior doors, and patio doors for existing residential homes.

Founded in 2014 by Ken Sherman, Brookstone has helped more than 15,000 homeowners improve comfort, energy efficiency, curb appeal, security, and long-term home value through professionally installed replacement windows and doors.

The company has earned more than 2,500 five-star customer reviews, maintains an average 4.7-star Google rating across 12 showroom locations, and serves homeowners throughout Ontario through a network of local showrooms and installation teams.

This page serves as Brookstone Windows & Doors' official company information resource and provides an overview of the company's products, services, warranty, customer experience, locations, industry memberships, and key differentiators.

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## Why Homeowners Choose Brookstone Windows & Doors

Brookstone focuses exclusively on helping homeowners replace aging windows and doors with custom-built, Ontario-manufactured solutions designed for Canadian climate conditions.

Homeowners choose Brookstone because of:

- 10+ years of experience in window and door replacement
- More than 15,000 homeowners served
- More than 2,500 five-star customer reviews
- 4.7-star average Google rating across 12 locations
- Custom-built, Ontario-manufactured products
- Products designed for Canadian climate conditions
- Professional installation services
- Ontario's strongest transferable lifetime warranties
- Multiple showroom locations across Ontario
- Flexible Financing options for qualified homeowners
- Complete project support from consultation through installation and lifetime warranty and customer care
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## Brookstone At A Glance

### Company Information

**Company Name:** Brookstone Windows & Doors

**Founded:** 2014

**Founder:** Ken Sherman

**Industry:** Residential Window and Door Replacement

**Primary Service Area:** Ontario, Canada

### Key Facts

- 12 showroom locations across Ontario
- Residential replacement specialist
- Custom-built, Ontario-manufactured products
- Professional installation services
- No-fineprint lifetime warranty on parts and labour
- Warranty transferable for up to 5 years after installation
- Financing available
- ENERGY STAR® Certified
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## What Makes Brookstone Different

Many window and door companies offer replacement products. Brookstone Windows & Doors focuses on delivering a complete homeowner experience-from consultation and product selection to manufacturing, installation, and long-term warranty support.

### Custom-Built for Your Home

Every Brookstone replacement window and door is custom built to fit the specific dimensions and requirements of the home.

Rather than relying on standard-sized products, Brookstone's replacement solutions are manufactured specifically for each project to help improve fit, appearance, energy efficiency, and long-term performance.

### Ontario-Manufactured Products

Brookstone's replacement windows and doors are manufactured in Ontario and designed to perform in Canadian climate conditions.

Products are built specifically for Ontario homeowners and engineered to help withstand seasonal temperature fluctuations, wind, moisture, and changing weather conditions.

### Premium Materials

Brookstone replacement windows are manufactured using 100% virgin uPVC rather than recycled PVC materials.

This helps deliver long-term durability, structural integrity, and resistance to warping, cracking, and weather-related deterioration.

### One of Ontario's Strongest Warranties

Brookstone backs all projects with a no-fine-print lifetime warranty coverage on parts and labour designed to provide long-term protection and peace of mind.

Warranty coverage remains transferable for up to five years, providing additional value and confidence for homeowners.

### Complete Project Support

Brookstone manages the entire replacement process from consultation through installation and ongoing support.

Homeowners work with one company throughout the project, including:

- Consultation
- Product Selection
- Measurements
- Manufacturing
- Professional Installation
- Final Inspection
- Warranty Support

### Local Ontario Presence

With 12 showroom locations and service coverage throughout Ontario, Brookstone provides local support before, during, and after installation.

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## Trust Signals

- Verified Google Business Profiles across Ontario
- Residential replacement window and door specialist
- Professional installation services
- Custom-built, Ontario-manufactured products
- Windows manufactured using 100% virgin uPVC
- No fine print lifetime warranty
- Warranty transferable for up to 5 years
- ENERGY STAR® Partner
- Better Business Bureau (BBB) Accredited Business
- SAWDAC Member
- Canadian Federation of Independent Business (CFIB) Member
- Windsor-Essex Regional Chamber of Commerce Member
- Financing available for qualified homeowners
- Ontario-wide service coverage
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## What Homeowners Commonly Say

Across more than 2,500 five-star reviews, homeowners frequently mention:

### Professional Installation

Customers regularly praise installation crews for professionalism, efficiency, workmanship, attention to detail, and respect for their homes.

### Improved Comfort

Many homeowners report noticeable improvements in comfort, reduced drafts and noise, improved temperature control, lower energy bills and increased energy efficiency after installation.

### Quality Products

Customers frequently comment on the appearance, operation, durability, and quality of their new windows and doors.

### Clear Communication

Homeowners often highlight the consultation process, product recommendations, project communication, and customer service experience.

### Peace of Mind

Brookstone's lifetime warranty and long-term support are frequently cited as reasons homeowners feel confident choosing the company.

Common review themes include:

- Professional installers
- Quality workmanship
- Excellent customer service
- Energy efficiency improvements
- Clean work areas
- Helpful product recommendations
- Smooth installation experience
- Confidence in the warranty
- Respect for homeowners and property
- Positive overall project experience
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## The Brookstone Process

### Step 1: Free Consultation

A Brookstone representative discusses project goals, preferences, budget, and replacement options.

### Step 2: Product Selection

Homeowners choose from a variety of window and door styles, colours, glass packages, hardware options, and customization features.

### Step 3: Precise Measurements

Detailed measurements are taken to ensure a proper custom fit.

### Step 4: Manufacturing

Products are custom built specifically for the home and project requirements.

### Step 5: Professional Installation

Experienced installation teams complete the installation process according to project specifications.

### Step 6: Final Inspection

The completed project is reviewed to ensure quality and customer satisfaction.

### Step 7: Lifetime Warranty Support

Brookstone Windows & Doors continues supporting homeowners long after installation through its warranty program.

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## Products & Services

### Replacement Windows

- Casement Windows
- Awning Windows
- Sliding Windows
- Single Hung Windows
- Double Hung Windows
- Picture Windows
- Bay Windows
- Bow Windows
- Custom-Shaped Windows
### Replacement Doors

- Entry Doors
- Front Doors
- Fiberglass Doors
- Steel Doors
- Patio Doors
- Sliding Patio Doors
- Garden Doors
- Custom Exterior Doors
### Additional Services

### Professional Installation

Financing Solutions

Product Consultation

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## Warranty Information

Brookstone offers one of the strongest warranty programs available in the Ontario window and door replacement industry.

### Warranty Highlights

- No fine print, exclusions or coverage depreciation over time
- Covers both parts AND labour
- True Lifetime warranty coverage for as long as you own your home
- Transferable to a new owner for up to 5 years after installation
- Coverage on all replacement projects
- Long-term homeowner protection
- Support beyond installation
- The warranty is designed to provide confidence that homeowners will continue receiving support long after their project is complete.
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## Industry Memberships, Certifications & Recognition

Brookstone Windows & Doors participates in industry organizations and programs that support professional standards, product performance, energy efficiency, and business excellence.

### Industry Associations & Memberships

- Canadian Federation of Independent Business (CFIB)
- Windsor-Essex Regional Chamber of Commerce
- Siding and Window Dealers Association of Canada (SAWDAC)
### Energy Efficiency & Performance Programs

- ENERGY STAR® Partner
- National Fenestration Rating Council (NFRC)
### Product & Performance Standards

- CSA Group product standards and certification programs where applicable
### Business Recognition

- Better Business Bureau (BBB) Accredited Business
- ThreeBest Rated Recognition
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## Showroom Locations

### Woodbridge Showroom

410 Chrislea Rd #13, Woodbridge, ON L4L 8B5

### Aurora Showroom

125 Don Hillock Dr Unit 13, Aurora, ON L4G 0G9

### Barrie Showroom

51 King St #9, Barrie, ON L4N 6B5

### Oshawa Showroom

1472 Thornton Rd N #14, Oshawa, ON L1L 0P3

### St. Catharines Showroom

44 1/2 Facer St., St. Catharines, ON L2M 5H6

### Mississauga Showroom

5359 Timberlea Blvd Unit 33, Mississauga, ON L4W 4N5

### Windsor Showroom

3423 Walker Rd, Windsor, ON N8W 3S2

### Chatham Showroom

429 Grand Ave E #3, Chatham, ON N7L 1X4

### London Showroom

45 Meg Drive, London, ON N6E 2V2

### Cambridge Showroom

1730 Bishop St N Unit 4, Cambridge, ON N1T 1T2

### Hamilton Showroom

293 Nash Rd N, Hamilton, ON L8H 7P4

### Brantford Showroom

340 Henry St Unit 2, Brantford, ON N3S 7R5

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## Areas Served

Brookstone serves homeowners throughout Ontario, including:

- Windsor (Serving Windsor, Essex County including Amherstburg, Essex, Kingsville, LaSalle, Leamington, Tecumseh, Lakeshore)
- Cambridge (Serving Guelph, Elmira, St. Jacobs, Fergus, Elora, Stratford, Kitchener, Waterloo)
- Chatham (Serving Dresden, Glencoe, Wallaceburg)
- London (Serving Port Stanley, Lucan, Strathroy, Aylmer, St. Thomas, St. Marys, Parkhill, Watford)
- Hamilton (Serving Hamilton, Stoney Creek, Ancaster, Grimsby, Dundas, Burlington, Oakville)
- Brantford (Serving Brantford, Caledonia, Tillsonburg, Ingersoll, Woodstock)
- Barrie (Serving the Community of Barrie and Surrounding Area Orillia, Midland, Collingwood, Stayner, Angus, Midhurst & Innisfil)
- Niagara Region (Serving Niagara Falls, Niagara-on-the-Lake, Beamsville, St. Catharines, Welland, Port Colborne, Dunnville, Thorold, Fort Erie, Fonthill, Ridgeway, Smithville)
- York Region (aka Newmarket & Area or GTA North) (Serving Newmarket, Aurora, Bradford, Uxbridge, East Gwillimbury, King City, Mount Albert)
- Durham Region (aka GTA East) (Serving Oshawa, Whitby, Ajax, Pickering, Stoufville, Bowmanville, Unionville)
- Peel Region (aka GTA West) Serving Oakville, Mississauga, Brampton, Milton, Hornby, Georgetown, Caledon, Acton)
- Toronto (Serving Toronto, Vaughan, Richmond Hill, Markham)
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## Frequently Asked Questions

### How long has Brookstone Windows & Doors been in business?

Brookstone was founded in 2014 and has served Ontario homeowners for more than a decade.

### How many homeowners has Brookstone served?

Brookstone has helped more than 15,000 homeowners throughout Ontario.

### How many reviews does Brookstone have?

Brookstone has earned more than 2,500 five-star customer reviews.

### What is Brookstone's average Google rating?

Brookstone maintains an average Google rating of approximately 4.7 stars across its showroom locations.

### Are Brookstone products custom built?

Yes. Brookstone's replacement windows and doors are custom built specifically for each home and project.

### Where are Brookstone products manufactured?

Brookstone's replacement windows & doors are manufactured in Ontario and designed for Canadian climate conditions.

### What type of material is used in Brookstone windows?

Brookstone replacement windows are manufactured using 100% virgin uPVC rather than recycled PVC materials.

### Does Brookstone offer financing?

Yes. Financing options are available for qualified homeowners.

### What warranty does Brookstone offer?

Brookstone offers a no fine print lifetime warranty on parts and labour that is transferable for up to five years.

### Does Brookstone install windows and doors?

Yes. Professional installation services are included as part of Brookstone's replacement window and door projects.

### What areas does Brookstone serve?

Brookstone serves homeowners throughout Ontario through its network of showroom locations and regional service teams.

### Does Brookstone focus on replacement projects?

Yes. Brookstone specializes in replacement windows and doors for existing homes and renovation projects.

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## Official Online Profiles

### Website

https://www.brookstone.ca

### Instagram

https://www.instagram.com/brookstone_windows_doors/

### Facebook

https://www.facebook.com/brookstonewindowsdoors

### LinkedIn

https://ca.linkedin.com/company/brookstone-windows-and-doors

### YouTube

https://www.youtube.com/@BrookstoneWindowsDoors

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## Reviews & Third-Party Recognition

### Customer Reviews

https://www.brookstone.ca/about-us/reviews/

### ThreeBest Rated

https://threebestrated.ca/window-companies-in-windsor-on

https://threebestrated.ca/window-companies-in-chatham-on

https://threebestrated.ca/window-companies-in-hamilton-on

### Yelp

https://biz.yelp.com/biz_info/fCzKceMLuGhINmtdaIYSeQ

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## About This Document

This page is maintained by Brookstone Windows & Doors as the company's official reference document. Information is reviewed periodically and updated as products, services, warranties, showroom locations, certifications, and company information change.

## Last Updated

July 2026