Brookstone was excellent from start to finish. We had multiple people come out for quotes and narrowed it down to Brookstone and another company. After some back-and-forth, we decided to go with Brookstone as we had friends that used them and had nothing but good things to say. Shawn was fantastic, he explained everything, went over the quote with us, was easy to reach and answered all our questions. Aimee was our project manager, she was on top of everything and we ended up having everything installed a few weeks sooner than the initial plan which was great with the weather warning up. The two gentleman(Marty and Cody) installing the doors were punctual, thorough and made sure there was no mess left behind each day.
The windows are beautiful. Such a huge change from the original wood storm windows we had. Our new doors are the most gorgeous shade of blue and our home's appearance has really benefitted.
We had a few small hiccups with the interior lever (should have been a knob) and a small knick in the weatherstripping, but when contacting Aimee, everything was taken care of quickly and without any hassle to us.
We can't say enough good things about Brookstone, it was a pleasure to work with them and we are very happy we went with their company. Highly recommend.
Services: Custom windows, General door installation, Casement window installation & replacement, Vinyl window installation & replacement