FAQs

We have very flexible product specialists who are available mornings, afternoons, evenings and weekends to accommodate any busy schedule.

At Brookstone Windows and Doors our free, no obligation retail price quotes are guaranteed for one full year.

We offer many different colours, styles and options for all of our vinyl windows and a wide selection of options for our fiberglass and steel doors. All of our window and door products meet the highest standards for performance and durability and are all CSA certified and Energy Star Qualified.

We provide a lifetime warranty on all of our windows and doors. Your product specialist will be able to provide you with more information and answer any other additional questions you may have about our warranty at the time of your appointment.

The installers will carefully watch where they step and what footwear they have on when walking through your home. In addition, the installers always place drop cloths around openings to ensure that excess debris and materials don’t land on floors, furniture or surrounding areas. The installers all wear safety tool belts to hold their tools properly and prevent potential tools dropping on the floor.